If you have received or purchased vouchers from one of our 3rd party partners and are looking to redeem them, fear not we're here to help. If you have Picniq, Planet Offers or have a Buy a Gift voucher purchased after 1st August 2022 you can redeem these online, the instructions with the voucher will direct you to the booking link you need. For Virgin Experience, older Buy a Gift Vouchers or Theatre Tokens please email guestservices@the-crystal-maze.com