ON THE DAY

HOW LONG IS THE EXPERIENCE?
The Crystal Maze LIVE Experiences takes approximately 75 minutes to complete. All guests select a 30 minute arrival window prior to their experience to ensu...
Tue, 28 Jun, 2022 at 11:32 AM
I AM PREGNANT, CAN I PLAY?
Unfortunately, we are unable to admit entry to anyone who is pregnant.
Tue, 28 Jun, 2022 at 11:32 AM
WHAT TIME DO WE NEED TO ARRIVE?
Please arrive within your selected 30 minute arrival window to guarantee entry. Whilst we make every effort to accommodate you, we cannot guarantee entry fo...
Tue, 28 Jun, 2022 at 11:33 AM
CAN WE BRING PEOPLE TO WATCH?
Unfortunately, there are no opportunities for spectators at The Crystal Maze LIVE Experience.
Tue, 28 Jun, 2022 at 11:33 AM
CAN WE DRINK ALCOHOL BEFORE PLAYING?
We cannot allow entry to anyone suspected of consuming alcohol or illegal substances prior to the experience. Be responsible, be sensible, and save the cele...
Tue, 28 Jun, 2022 at 11:34 AM
HOW DO WE GET TO THE CRYSTAL MAZE LIVE EXPERIENCE?
If you are visiting our London venue: Car – we’re on Shaftesbury Ave, London W1D 7EU. There are some car parks nearby.  Tube – the nearest station is Picca...
Tue, 28 Jun, 2022 at 11:34 AM
WHAT SHOULD I WEAR TO PLAY?
The Crystal Maze LIVE Experience is a physical activity and we’d advise to wear clothes you are comfortable being active in. It can get warm inside The Maze...
Tue, 28 Jun, 2022 at 11:36 AM
DO YOU OFFER ON-SITE PARKING AT THE CRYSTAL MAZE LIVE EXPERIENCE?
We do not have our own car parking facilities.
Tue, 28 Jun, 2022 at 11:36 AM
I’M RUNNING LATE, WHAT DO I DO?
If you think you’ll be more than 30 minutes late, call us on 0161 791 0727. Whilst we will make every effort to accommodate you, we cannot guarantee entry ...
Tue, 28 Jun, 2022 at 11:37 AM
I’M STRUGGLING TO GET TO THE MAZE DUE TO BAD WEATHER!
As an indoor attraction we run no matter the weather and cannot offer refunds or rebookings. If we ever have to cancel a show because of severe weather, we...
Tue, 28 Jun, 2022 at 11:38 AM