I have my Tickets Already

Congratulations! You have demonstrated superb taste, exquisite judgement and an admirable sense of adventure. These Q&As may prove useful.

How fit and healthy do I need to be to take part?
The Crystal Maze LIVE Experience is a physical activity, so it does require some physical ability. If you can stay standing for the 70 minutes or so that th...
Wed, 22 Aug, 2018 at 3:05 PM
I'm pregnant, or have just become pregnant, can I still play?
Congratulations – we hope you’re really thrilled. And we hope that this happy event has put you in a fabulously good mood, because we’ve got some bad news. ...
Wed, 22 Aug, 2018 at 3:10 PM
Are there any weight/height restrictions?
Yes and no. You need to be at least 1.2 metres tall to play but there aren’t any weight restrictions for The Maze – everybody’s welcome! Just a head’s up, t...
Wed, 22 Aug, 2018 at 3:19 PM
Can I amend or change by tickets once I book?
No. Sorry, but really no, you can’t. So please, please, please, double and triple check the dates, times and details of your booking while you book, as we c...
Wed, 22 Aug, 2018 at 3:21 PM
Can I have a refund on my tickets?
No. Sorry, but really no, you can’t. So please, please, please, double and triple check the dates, times and details of your booking while you book, as we c...
Thu, 23 Aug, 2018 at 3:51 PM