On the Day

Hooray! You’re coming today! If you have issues, want directions or have other questions about your visit, you’re in the right place!

I'm struggling to get to the Maze due to bad weather...
Oh no – bad luck! Much as we love being in control, we can’t do a thing about the weather. And because we’re indoors, we go ahead whatever the conditions ou...
Fri, 17 Aug, 2018 at 9:39 AM
I'm running late, what do I do?
Ok, don’t panic – not just yet, anyway. Because we ask all guests to arrive 30 minutes before their show time, hopefully you’ll be able to get here just bef...
Fri, 21 Sep, 2018 at 11:19 AM
Do you have on site Car Parking at The London Maze?
Unfortunately we can't offer on site parking at either Maze . Luckily though, both mazes have many local and cheap places to park just a short walk awa...
Thu, 23 Aug, 2018 at 1:05 PM
What should I wear?
The Crystal Maze LIVE Experience is a physical experience – there’s some running involved, maybe even some crawling, so you'll want to leave your ex...
Fri, 17 Aug, 2018 at 9:45 AM
How do I get to The London Maze?
Car, train, tube or good, old-fashioned feet – however you prefer to move about, our London Maze is pretty easy to find, just as long as you know where to l...
Thu, 23 Aug, 2018 at 1:06 PM
Can I drink alcohol before my arrival?
Absolutely no way. No. Definitely Not. Seriously, Don’t.   Hopefully that’s cleared that up. If not, remember that Mumsie is very clear at every stage of b...
Fri, 17 Aug, 2018 at 9:48 AM
Is there somewhere at The Maze that I can just watch?
We love watching the show - it's great! However The Crystal Maze LIVE Experience is all about being part of the action! You'll work as a team at...
Sat, 2 Jun, 2018 at 4:19 PM
Do we need to turn up early?
Yes please! And there are good reasons why, so carry on reading! Please make sure that all ticket holders get here 30 minutes before their start time for t...
Fri, 21 Sep, 2018 at 11:20 AM
I'm pregnant - can I still take part?
Congratulations – we hope you’re really thrilled. And we hope that this happy event has put you in a fabulously good mood, because we’ve got some bad news. ...
Fri, 17 Aug, 2018 at 9:50 AM
How long does The London Experience last?
Now there’s a question. Once you’ve started, The Crystal Maze LIVE Experience itself lasts around 80-90 minutes or so. Allowing for the fact you have to get...
Fri, 21 Sep, 2018 at 11:20 AM