We’re assuming you’ve already looked down the back of the sofa, right? And you’ve checked your spam and junk folders? It’s incredible the stuff that can end up there.

Still no luck? Never mind – the internet probably ate it, but all is not lost.

If the person who booked your tickets contacts us then we can get your tickets resent to you. Either drop us an email at guestservices@the-crystal-maze.com, or call us on 0161 791 0727, choose your maze and then it's option 4. We can help. It’s our mantra.