Help & Support
Enter your search term here...
to submit a new ticket
Check ticket status
The Crystal Maze LIVE Experience London - WEST END
I haven't bought my tickets yet!
How do I book a ticket?
I want to use my Gift Ticket/Voucher
Do you have food and drink for sale on site?
How much does Corporate or Private Hire cost?
What size teams can I bring?
See all 21 articles
I have my tickets already!
I can't find my booking confirmation
What time do we need to arrive?
Do I need to print my tickets or can I show them on my phone?
What should I wear to The Maze?
Do you have food and drinks on site?
See all 11 articles
On the day!
Do you have on site car parking?
I'm struggling to get to The Maze due to bad weather!
I'm running late, what do I do?
How do I get to The Maze?
Can I drink alcohol before my arrival?
See all 7 articles
Access: restrictions, requirements and limitations
What are your rules on alcohol?
We've more than 8 people in our group, can we all be on one team?
Can we still play if we're not a team of 8?
Are there any clothing restrictions?
I have a disability or access requirements - can I still take part?
Help Desk Software
by Freshdesk Support Desk